Manager of Community Engagement

It’s not just a job — together, we’re on a mission. We're committed to accelerating the energy transition, with the goal of empowering adoption of 2 million sustainable energy installations by 2035. That is a lot of work (and a lot of people and communities) to engage! We are looking for talents to strengthen our team, and work with others on what really matters.

The team you will join

At iChoosr, you will join a team of 140 dedicated professionals taking a proactive approach to solving the “B-to-C” quandary across the multiple country markets that we already serve (the US, the Netherlands, Belgium, the UK, and Japan). We are spread out literally around the globe, with our main offices in Amsterdam, London, Antwerp, Tokyo, and Washington D.C.

Job description

In the US we organize solar group buying programs in close cooperation with a large number of local governments (Community Leaders). The objective for iChoosr is to provide each of our stakeholders (participating households, local government and non profit partners, and solar contractors) a “win” by participating in the program.

You will be responsible for engaging with and vetting potential local government and/or non-profit partners that want to help us bring these programs to the households that might be considering solar and/or the other clean energy technologies and services. You will actively search for new opportunities to enable iChoosr to grow in and launch in new regions. This includes securing formal approval (typically, a no cost MOU or similar) from new partners to actively support and promote the program with iChoosr. You will build an open relationship in which you provide feedback and discuss opportunities to optimize the partnership.

Your responsibilities

●      ‘Own’ the relationship with a portfolio of existing and new local governments to provide them with, for example,:

• first point of contact;

• contract (or other agreement) management;

• coordinate operations delivery e.g. web landing pages and program marketing or outreach campaigns;

• program marketing campaign strategy development and delivery;

• reviewing and applying learnings to increase program effectiveness and participation;

• initial outreach, educating and relationship management with (potential) partners;

• keeping up to date with market developments and challenges that may impact program delivery      

• communicate progress to partners throughout delivery stages of each program in each geographic area you are managing;

• liaising with government stakeholders on resolution of any resident queries or concerns

●      Share the relationship management tasks with the existing team to retain and grow results delivered with our partners;

●      Collaborate with and mutually support your program teammates, including the installer, marketing, and project management team members;

●      Share and report progress against plan and apply learnings to improve program delivery results;

●      Having a data-led approach to measuring scheme performance and understanding customer behaviour by reviewing customer satisfaction surveys and feeding results back to community leaders;

●      Have your ear to the ground on market and internal developments to see how we can innovate our services towards all stakeholders (consumers, local government and non profit partners, and our participating service providers).

Your expertise

●      You have 2-5 years work experience in a (commercial) relationship management role, local government/public sector experience a plus;

●      You are well organized and self disciplined in reaching your role objectives;

●      You have a sharp, strategic eye and are always looking for opportunities to grow, improve and optimize;

●      Your communication skills ensure that you know how to get people excited about and committed to your ideas;

●      You are able to review and interpret market (and program) data;

●      You are able to balance and prioritize multiple stakeholders and tasks;

●      You are confident in hosting meetings as well as making and delivering presentations online and in person;

●      You are ambitious, pro-active, stress resistant and you have an eye for details;

●      You are willing to travel frequently within the US and occasionally to Europe;

Our commitment to you

●      Contribute to a more sustainable world on a daily basis

●      Competitive salary

●      Vacation vesting schedule starting at 3 weeks off to start, culminating in 5 weeks off per year at 3 years

●      Competitive health care and retirement planning services (or stipend)    

●      An office in the center of Washington D.C., while offering flexible work arrangements (hybrid working)

●      Professional development opportunities (Mentor/mentee program & buddy program)

●      International company event once a year

●      Cultural holiday swap

●      Day off on your birthday

●      Possibility to travel

Come be a part of our team!

If this role fits you, we would love to hear from you.

iChoosr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.